Aston Vauxhall Customer Care
Getting it right is what we are all about so if you are happy let us know so we can share that good news with our team and make their day.
So what happens if you are unhappy?
Tell us today! We need to know, so that we can put it right, learn from our mistakes and keep ourselves focused on the priority - keeping customers coming back, time after time after time for all the right reasons.
How do I do this?
Its simple – because we are a family run business and not a Plc you can go straight to the top.
For Aftersales, i.e Service-Parts-Bodyshop-Valeting
Contact Michael Knight on telephone number 0845 4681284
(Aftersales Director)
For Sales and anything else
Contact Brian Kay on telephone number on 01664 412815
(Managing Director)
Alternatively you can e-mail
Details we require:
- Your name and address
- Your vehicle registration (if applicable)
- A daytime phone number where we can contact you
- A clear description of your positive comment, concern or complaint
- Details of what you would like to do to correct this issue
- A mobile and or an e-mail address is also handy
How quickly should you expect a response?
Mostly we can resolve issues straight away, after all we are Directors of the company, however there are some issues where we need time to gather information or refer, in these cases we will acknowledge your correspondence or comments and give you a timescale in which we will respond to you.